Testimonials & Real Feedback from New Home Owners | Stepper Custom Homes
Ask a Question
Testimonials

Testimonials

print page

Richard & Glenda

Beautiful house in a great neighbourhood! Stepper was excellent to deal with. They were all very customer focused.

Top

Chris & Crystal

Overall we have been very happy with our house purchase and the service we have received from the builder. If we have had any issues, they have been very quick to help resolve the issues as soon as we've notified them. I mention Stepper Custom Homes to anyone that tells me they're thinking of building a new home.

Top

Dirk & Keely

Overall experience was great, we would certainly recommend Stepper to anyone thinking of building a new home!

Top

Peter & Barbara

Area Sales manager Lynn is knowledgeable and very pleasant to work with. Many comments from experienced relatives that the home is very well constructed!

Top

William & Silvia

Area Sales Manager Dennis made me feel like royalty and took the extra time to make sure everything we chose was exactly what we wanted.

Top

Mark & Lara

The construction team of Scott and Tyler were both very helpful and knowledgeable. They met all our needs and went above and beyond.

Top

Amelia

I am very impressed with absolutely everything! From the time of purchase to possession date, the Stepper staff were a pleasure to work with. Namely Sid, who was very professional and patient with all the questions my husband and I had during possession and after. I must say that the one thing that does stand out the most is the quality of home Stepper produces. We are very happy with the quality of workmanship. Is is apparent that a lot of thought is put into the design of their homes... And not in just the exceptional finishing, but more importantly, the heart of the home. I would recommend a Stepper home to all my friends and colleagues!

Top

Carrie

I am very happy with the quality of my home and my deficiences and repairs are handled promptly. Thank you. I have and will recommend Stepper Custom Homes to family and friends.

Top

Bryan & Courtney

We love our home and had a great building experience!

Top

Stephen

The Area Sales Manager Mary and Site Supervisor Scott were amazing to work with. In fact, Mary was the reason we chose Stepper!

Top

Colleen

I would highly recommend Stepper Custom Homes to my clients, family, or friends. The overall process from start to finish was amazing. Area Sales Manager Mary, Site Supervisor Scott, and Site Assistant Tyler provided outstanding customer services and provided answers to any questions that came up. 

Dealing with Scott and Tyler was a pleasure. They both acted in a very positive and professional manner... This is my fourth new home builder purchase, and this is by far was the most enjoyable experience to date. Thank you!

Top

Marek & Evelyn

Area Sales Manager Lynn was outstanding to deal with. He is the reason we chose Stepper Custom Homes and were always delighted to work with him. Site Supervisor Gord and Site Assistant Remi were also great to work with.

Area Sales Manger Lynn is among the very best I have encountered anywhere. I would do business with him wherever he chose to work!

Top

Evan & Payal

Area Sales Manager Mary was amazing! I would more than happily work with her again. She has an air of trustworthiness and honesty, which was appreciated.

Top

Scott & Jennifer

I would say Area Sales Manager Corri-Lynn was a great sales representative, who had lots of input and answered all of our questions.

Top

Larry & Joan

Area Sales Manager Lynn was outstanding in our sales experience. He was very knowledgable in helping us make our selections and very patient with us in answering our questions. Lynn was the reason we chose Stepper Custom Homes and we enjoyed dealing with him very much.

When three siding boards were damaged from golf balls, these were offered to be fixed free of charge by Warranty Technician Matt. I really appreciated this, and it went beyond what I expected for warranty service. Thanks Matt and Stepper.

Top

Alen & Marijana

Area Sales Manager Lynn was fantastic, he was always available to answer our questions or concerns. Lynn always took the time to look after our needs in a timely manner. In our opinion, Lynn is extremely knowledgeable, and I don't know what we would have done without him. Sales Assistant Rena was also great to deal with, and when we had questions, she was able to provide us with answers very quickly. I would definitely recommend Stepper Custom Homes to our friends, family, and co-workers based on our experience with Lynn and Rena.

Senior Selections Coordinator Christa was a joy to work with. We loved that we were able to make our selections in house and didn't have to travel all over the city to make selections. Christa took her time with us and was very knowledgeable with the selections process.

Top

Blake & Natalie

Area Sales Manager Mary is absolutely delightful and made our experience in the sales center unforgettable! She always has a smile on her face, and is always willing to help. Mary really did make this an enjoyable experience for us!

Top

Jim & Julie

Area Manager Lynn was very good to deal with throughout the entire process. We liked his sales style and never felt pressured or obligated. We would recommend Lynn to anyone thinking of building with Stepper Custom Homes.

Top

Ian & Beverly

Area Sales Manager Dennis was great, he was extremely helpful throughout the whole process and is very knowledgeable. He was always available to help and answer questions whenever they arose.

Site Supervisor Gord was very helpful and honest about any concerns that we had. 

Top

Sonia

Great team + great job = great service to a satisfied customer! I am very pleased to have had Stepper Custom Homes build my home. Now I am part of the Stepper Custom Homes legacy.

Top

Cody & Amanda

We love our house! All employees of Stepper Custom Homes that we have worked with have gone above and beyond for us.

Top

Darcy

I have been very pleased with the professionalism in communication and quality of work Stepper Custom Homes has provided.

Top

Brent & Lindsay

We were really impressed with the outcome of the house. The selling feature that made up our mind was the finished deck, fence, and landscaping.

Top

Ed & Dora

This is our second time building with Stepper Custom Homes and we would certainly recommend them to family and friends!

Top

Brandon

I've never had a builder follow through like this, treat you like a family member, not a customer.

Top

Colleen

The Stepper Custom Homes sales associate stopped by our home to check-in with us to ensure that everything was in order and if there was anything we needed. This was definitely a first for us in purchasing a new home. We have bought 3 new homes in the past and have never received such stellar service from a new home builder.

I truly can''t provide enough kudos to the staff at Stepper Custom Homes. They have gone above and beyond our expectations from day one. 

Continue doing what you're doig, Stepper. You have amazing staff that care so much about the families they are dealing with. The process for our family has been nothingg but amazing! I truly can't say enough great things.

Top

Andy & Shawna

This was the third home my wife and I have built, and we enjoyed the experience 2000%. All things went well and everyone involved was knowledgable and very helpful. Area Sales Manager Mary and her team were very helpful, and made the process seamless.

One of the best warranty response teams I've dealt with. They were all very professional and easy to talk to.

Top

Mike & Susan

Stepper Custom Homes has been wonderful to deal with. The staff I have met throughout the process were great in all aspects of the purchase of the home. They were genuine, very personal, but professional as well. 

Area Sales Managers Mary and Brenda have been extremely outstanding. Both of them answered all our questions and I felt like no questions were too silly to them. 

Selections Coordinator Cayley's performance was definitely beyond expectation. She relies to emails and phone calls the minute she is free. She worked around our busy schedule to accomodate our needs. 

Site Supervisor Scott and Assistant Rob were amazing. They both answered all out questions and took time from their busy schedule to make sure we were satisfied. They ensured we were kept aware of the construction process.

Top

Kyle & Kimberley

Everyone did a great job! Sales Area Manager Christian and Sales Assistant Josh were great about answering all our questions and helping us build our dream home! In construction, Site Supervisor Tyler and his team got everything right; they fixed problems before I even saw them and the finished product was a fantastic house. In the office, everyone acted very professionally. Carol was wonderful with helping answer all of our questions, and when we needed help with the paperwork, Leanne was very proactive and promptly helped us get all of our paperwork in order. Overall is was a great experience working with Stepper. Thank you for giving us our dream home!

Top

Ruben & Susann

Area Sales Managers Walter and Brian are a great team, and Customer Liaison Carol kept us updated. Site Supervisor Tyler did a great job for the possession date.

Top

Justin & Heather

Stepper exceeded our expectations in the home building process. It was our first time building a house and we loved every step of the way! Stepper was great at answering our questions and guiding us along the way. We love our new home and are so happy with the finished product! We will be recommending Stepper to any of our friends or family that want to build a home!

Area Sales Managers Mary & Brenda were amazing from the very start. Customer Connections Liaison Carol was great at updating us on the progress of our home as it went through the different stages of building. Stepper always kept us up-to-date; we were never left wondering what was going on. It was a very positive experience for us!

Area Site Supervisor Tyler was amazing at updating us on our home and making sure the finished product looked FANTASTIC! Tyler went above and beyond our expectations!

We are so happy that we chose Stepper to build our first home. It was a stress free experience, and the finished product looks fabulous!

Top

Jean-Guy

The service work is excellent; every item is promptly looked after. By far some of the best service I have ever experienced, and I have been in construction for 8 years. Very impressed.

Top

Brett

Warranty Tech Matt George has been amazing! He works very hard to make sure everything is done as it should be, and he commits to it. 

Top

Curtis & Stacy

From the time we stepped foot in the sales centre, we have been extremely satisfied with Stepper. Area Sales Manager Christian and Sales Associate Josh were a major reason why we built with Stepper. Both of them were absolutely fantastic throughout the whole process.

Top

Stephen & Catherine

Area Sales Manager Jeff and Sales Associate Tyler were great. I went to visit our build everyday, an everyday they were patient with me, asked me questions, made me feel welcomed, and assited me through their guidance and reassurance along the way.

We went with the Home Album option, and it allowed us to buld out dream home in an affordable manner.

Top

Chris & Shelley

The entire process was seamless, with great communication and a very positive attitude from all Stepper employees.

Site Supervisor Remi was fantastic, with good, honest communication. He always answers in a timely manner, even reading emails on holidays. Remi and Site Assistant Jared make a great team, and it was great dealing with both of them.

Top